TERMS OF USE
Last Updated: August 2026
1. Acceptance of Terms
These Terms of Use ("Terms") govern your access to and use of the website located at implementtools.com (the "Site") and the templates, companion guides, courses, and other materials available through it (collectively, the "Products," and the templates specifically, the "Templates"), operated by Implement Tools, LLC ("Tools," "we," "us," or "our"). By accessing the Site, creating an account, or purchasing a Product, you agree to these Terms. If you do not agree, please do not use the Site.
2. Tools Is Not a Law Firm
Tools is not a law firm and does not perform services that require a license to practice law. Purchasing or using a Product does not create an attorney-client relationship between you and Tools, de Vos Devine Law, PLLC d/b/a Implement Legal, or any individual attorney, and no attorney-client privilege applies to any communications between you and Tools. Regional and state laws may vary — consult a licensed attorney for jurisdiction-specific questions.
3. What Tools Provides
Tools provides legal education Products for creative professionals and small business owners. Templates are static, pre-drafted legal contract templates, and are not generated through an interactive questionnaire, intake process, or software that selects or customizes content on your behalf. You, not Tools, complete, adapt, and finalize each Template for your own use.
Each Template may be accompanied by a Companion Guide — instructional content such as checklists, field-by-field instructions, a glossary, sample scenarios, email templates, and answers to common questions about the Template. A Companion Guide is legal education, not legal advice, and using it does not create an attorney-client relationship between you and Tools, regardless of how specific or detailed its guidance is.
Templates are drafted by licensed attorneys, but they are a starting point, not a substitute for individualized legal advice. If you have specific legal questions about your business, your contracts, or your rights, we encourage you to consult a licensed attorney in your jurisdiction.
4. Eligibility and Accounts
You must be at least 18 years old to purchase a Product. When you create an account, you agree to provide accurate, current, and complete information, and you will not impersonate any other person or provide an email address other than your own. Your account may not be used for any illegal or unauthorized purpose.
5. Access Credentials
You are responsible for keeping your login credentials confidential, and you are solely responsible for all activity that occurs through your account, whether or not you personally authorized it. Sharing your login credentials with another person is a form of the sharing and redistribution restricted under Section 7, and does not relieve you of responsibility for that person's use of your account. If you become aware of any unauthorized use of your account, notify us immediately at arealperson@implementtools.com.
6. Purchases, License, and Delivery
When you purchase a Product, you receive a limited, non-exclusive, non-transferable license to access and use that Product for your own business, in accordance with these Terms. Templates are delivered via a Google Docs "copy" link, allowing you to save your own editable copy; companion guides and other materials are delivered via a view-only Google Docs or other link; video walkthroughs are hosted on Vimeo and delivered via an access link; and Courses are delivered by granting you access to the applicable course platform. Google Docs and Vimeo are third-party services not operated by Tools, and Tools is not responsible for their availability, functionality, or terms of use.
You may not resell, sublicense, redistribute, or share a Product with any other individual or business. Each purchase is for use by a single person or business, except that if you are an attorney or other licensed professional, you may use a Product on behalf of a single client in the course of representing that client, provided you do not charge the client separately for the Product itself or resell it as a standalone deliverable.
Reselling, sublicensing, or redistributing a Product with only non-substantive changes — such as updated names, dates, logos, or minor wording — still constitutes resale of the Product and is prohibited under this Section, regardless of how the Product is labeled or marketed. You also may not use a Product to teach, train, or coach others, or incorporate Product content into your own courses, products, or educational content, without Tools' prior written permission.
If Tools discontinues a Template or Course, Tools will provide at least 30 days' notice to purchasers with active access and a reasonable opportunity to download any available Course materials before access ends.
7. AI Training and Other Prohibited Uses
You may not use a Product, or any content on the Site, to train artificial intelligence or machine learning models, to scrape or systematically extract content from the Site, or to compile or redistribute a Product as part of any dataset, archive, or competing product.
Unauthorized use of a Product — including resale, redistribution, or use to train artificial intelligence or machine learning models in violation of Section 6 or this Section 7 — constitutes copyright infringement, and Tools reserves all remedies available under applicable copyright law, in addition to any remedy available under these Terms. Your license to use a Product terminates automatically and immediately upon any such breach, and you must delete or destroy any copies of the Product in your possession, including any copy saved through a Google Docs "copy" link. If Tools must act to enforce these restrictions, the breaching party agrees to reimburse Tools' reasonable costs of enforcement, including attorney's fees. You agree to indemnify and hold Tools harmless from losses, damages, and reasonable attorney's fees arising from your breach of Section 6 or this Section 7, including claims brought by a third party as a result of your unauthorized resale, redistribution, or repurposing of a Product. You acknowledge that unauthorized use of a Product may cause harm that monetary damages alone cannot adequately remedy, and that Tools may seek injunctive relief in addition to any other remedy available at law or in equity.
8. User-Submitted Content
If you submit content to Tools — including reviews, testimonials, survey responses, or materials you upload in connection with a question or support request — you retain any ownership rights you hold in that content. By submitting content, you grant Tools a worldwide, non-exclusive, royalty-free license to use, reproduce, and display that content for promotional, marketing, and business purposes, including displaying reviews or testimonials on the Site.
You represent that you have the right to submit any content you provide, and that it does not infringe the copyright, trademark, or other rights of any third party. You agree to indemnify and hold Tools harmless from any claim arising from content you submit that infringes another person's rights.
9. Refunds, Chargebacks, and Failed Payments[^c1]
You may request a full refund within 14 days of your purchase date, for any reason, no questions asked. To request a refund, email us at arealperson@implementtools.com. Refunds are processed within 30 days. After the 14-day window, all purchases are final.
If your payment fails or is declined, your order will not be processed until a valid payment is received. If you initiate a chargeback or payment dispute with your bank or card issuer instead of requesting a refund through the process above, and you have already accessed the Product, Tools may treat this as a breach of these Terms, terminate your license, and pursue collection of the amount owed. Filing a chargeback does not excuse you from your payment obligation for a Product you have already accessed, and you agree to reimburse Tools for any collection or attorney's fees incurred in recovering amounts owed as a result of a chargeback.
10. International Use
Templates do not specify a governing law and are not tailored to the law of any single jurisdiction. You are responsible for confirming that a Template you purchase meets the legal requirements applicable to you.
If you are located outside the United States, including in the United Kingdom, the European Union, Canada, or Australia, you retain any consumer protections that cannot be waived under the law of your own country or jurisdiction, regardless of anything in these Terms to the contrary.
11. Intellectual Property
All content on the Site, including the content of the Products — template text, guide content, and course materials — is owned by Tools or its licensors and is protected by copyright and other intellectual property laws. Your purchase of a Product grants you a license to use that Product as described in Section 6; it does not transfer ownership of the underlying content to you. You may not modify, create derivative works of, reverse engineer, or otherwise exploit a Product beyond filling it out for your own authorized use.
You also agree not to impose an unreasonable load on the Site's infrastructure, interfere with the Site's proper operation, or frame or mirror any part of the Site without Tools' prior written consent.
12. Warranty Disclaimer and Limitation of Liability
THE SITE AND THE PRODUCTS ARE PROVIDED "AS IS," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. TOOLS DOES NOT WARRANT THAT A PRODUCT WILL MEET YOUR SPECIFIC LEGAL OR BUSINESS NEEDS OR BE ENFORCEABLE IN YOUR JURISDICTION. TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOOLS' TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING FROM YOUR USE OF THE SITE OR A PRODUCT WILL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT AT ISSUE, AND TOOLS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, HOWEVER ARISING.
Availability. We do not guarantee that the Site will be available on an uninterrupted, timely, or error-free basis, and we will not be liable for any unavailability, interruption, or delay.
Malicious Code. We take reasonable steps to prevent viruses or other harmful code on the Site, but we do not guarantee the Site is free of such code, and we are not liable for any resulting damage. You are responsible for using appropriate protections when accessing the Site.
Earnings Disclaimer. Nothing on the Site, including any Course, guarantees or predicts any specific financial or business outcome. Any examples or testimonials reflect individual results, which vary, and are not a promise of similar results for you.
THIS DISCLAIMER AND LIMITATION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXCEPT TO THE EXTENT UNENFORCEABLE UNDER THE LAW OF YOUR JURISDICTION, INCLUDING NON-WAIVABLE CONSUMER PROTECTIONS AVAILABLE TO BUYERS IN THE UNITED STATES, THE UNITED KINGDOM, THE EUROPEAN UNION, CANADA, AND AUSTRALIA.
Except as prohibited by law, you agree to hold Tools and its officers, members, employees, and agents harmless from any claim, liability, or expense arising from your violation of these Terms or your violation of any law.
Feedback. If you provide feedback or suggestions about the Site or a Product, you grant Tools the right to use that feedback for any purpose without compensation to you.
Third-Party Links and Advertisements. Tools does not endorse and is not responsible for the content, products, or services of any third party linked to or advertised on the Site.
13. Dispute Resolution
Before initiating any lawsuit related to these Terms, the parties agree to first attempt to resolve the dispute through mediation administered by the CPR Institute. If the dispute is not resolved through mediation within 60 days of a party's written request for mediation, either party may pursue litigation in the state or federal courts located in Orange County, North Carolina, and each party consents to the personal jurisdiction of those courts for that purpose. In any action to enforce these Terms, the prevailing party is entitled to recover its reasonable attorney's fees and costs from the non-prevailing party.
You agree that any dispute proceeding related to these Terms will be conducted only on an individual basis, and not as part of a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit against Tools relating to these Terms or the Products.
14. Non-Disparagement
You agree not to make any knowingly false or defamatory statement about Tools to a third party. Nothing in this Section restricts your ability to post an honest review, complaint, or performance assessment about Tools' products or services, including a negative one.
15. DMCA Takedown Policy
Tools respects the intellectual property rights of others and expects users of the Site to do the same. If you believe that content on the Site infringes a copyright you own or are authorized to enforce, please send a notice to arealperson@implementtools.com that includes:
Identification of the copyrighted work you claim has been infringed;
Identification of the material you claim is infringing, including a URL or other information sufficient for Tools to locate it;
Your name, address, and a working email address;
A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law; and
A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.
Notices that do not meet the requirements of 17 U.S.C. § 512(c)(3) will not receive a response. Submitting a notice that knowingly and materially misrepresents that material is infringing may result in liability for damages, including attorney's fees. Tools may terminate the account of any user found to be a repeat infringer.
16. Partner and Affiliate Programs
From time to time, Tools may offer templates or products in partnership with other businesses. If you purchase through a partner, you may be directed to that partner's website, and that partner's own terms may apply in addition to these Terms.
17. Governing Law
These Terms are governed by the laws of the State of North Carolina, without regard to its conflict-of-laws principles, except to the extent your jurisdiction's law provides you with non-waivable protections as described in Section 10.
18. General Terms
Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Tools regarding the Site and the Products, and supersede any prior agreements or understandings.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
Assignment. These Terms are personal to you and may not be assigned, delegated, or transferred by you. Tools may assign these Terms in connection with a sale, merger, or transfer of its business.
Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.
Waiver. Tools' failure to enforce any provision of these Terms is not a waiver of its right to do so later.
19. Notice to California Users
Under California Civil Code Section 1789.3, California users are entitled to the following consumer rights notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (800) 952-5210.
20. Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will post the updated Terms on the Site with a new effective date. Your continued use of the Site after changes take effect constitutes acceptance of the updated Terms.
21. Contact
Questions about these Terms can be sent to arealperson@implementtools.com.